Roof Repair — Leaks, Storm Damage & Shingle Repair Across Central Alabama
Prime Roofing & Restoration repairs roofs across the Birmingham metro and Central Alabama — leaks, storm damage, missing shingles, failed flashing and rotted decking. Free inspections, written scope with photographs, and an honest answer on whether you need a repair or a replacement.
Wind and hail account for nearly 45% of all homeowners’ insurance claims nationwide. In Central Alabama that share runs higher, which means a lot of what looks like a repair job is actually an insurance job — and knowing which one you have changes what it costs you.
Where Roof Leaks Actually Start
The single most useful thing to understand about a roof leak: the stain on your ceiling is almost never under the hole.Water enters at a breach, runs along the underside of the decking or down a rafter, and drops through at the lowest point it finds. That can be ten feet from the entry.
This is why patching where the water appears usually fails. In order of how often we find them, here is where leaks genuinely begin:
- Flashing. Around chimneys, skylights, vents and in valleys. Flashing is the most common leak source on almost every roof, and it fails long before the shingles do.
- Pipe boots. The rubber collar around plumbing vents cracks in Alabama sun, typically at 10 to 15 years. Cheap to fix, and it causes a startling amount of interior damage when ignored.
- Wind-lifted shingles. A shingle can break its seal without going anywhere. It looks fine from the ground and lets water under on the next driving rain.
- Valleys. Where two roof planes meet, water volume concentrates. Debris builds up, then dams.
- Nail pops. Fasteners backing out through the shingle, each one a small hole.
Signs You Have a Problem Before It Leaks
- Granules collecting in gutters and at downspout outlets
- Shingles curling or cupping at the edges
- Dark streaks or soft spots visible from the ground
- Daylight through the roof boards in the attic
- A sagging line anywhere along the roof plane
That last one is different from the rest. A sag means a structural or decking problem rather than a surface one, and it should be looked at promptly.
Repairs We Handle
Roof Leak Repair
We trace the leak to its entry point rather than patching where the water shows. That usually means getting into the attic as well as onto the roof, because the path water takes is the whole diagnosis.
Shingle Repair and Replacement
Missing, cracked, curled or wind-lifted shingles. Matching matters — shingle lines get discontinued, and a repair that does not match is a repair you see from the street. We will tell you upfront if matching is not possible. See asphalt shingles.
Flashing and Pipe Boot Repair
The most common real cause of leaks, and among the least expensive to fix if caught before the decking is wet. Chimneys, skylights, vents, valleys and wall junctions.
Decking Repair
When water has been getting in for a while, the plywood underneath is soft. We replace what is rotted rather than shingling over it, which is the difference between a repair that lasts and one that fails in a season.
Storm Damage Repair
Hail and wind damage frequently runs through insurance rather than out of pocket. If a storm came through, get it documented before you decide — see storm damage repair and insurance claims assistance.
Emergency Repair
Active leak right now? Emergency roofing covers same-day tarping and water intrusion control.
Repair or Replace?
The honest version:
- Repair usually makes sense when the damage is localized to one slope, the roof is under about 15 years old, and the decking is dry.
- Replacement usually makes sense when damage spans multiple slopes, the roof is at or past its rated life, shingles cannot be matched, or there are already two layers up there.
- It is genuinely a judgment call in between — and that is where you want photographs and a written scope rather than a verbal opinion. See roof replacement if that is the direction.
We inspect free and show you what we found. If a repair will buy you five more years, we will say so.
Where We Work
Across the Birmingham metro and Central Alabama, including Birmingham, Hoover, Alabaster, Pelham, Helena and Vestavia Hills. On the Gulf Coast we cover Gulf Shores, Orange Beach and Foley from our Orange Beach office.
What Fails First, and Where
The same roof fails differently depending on which side of Alabama it sits on.
Birmingham metro. Heat, humidity and spring hail. Granule loss runs fastest on south and west-facing slopes with poor attic ventilation, and the older tree canopy in Bluff Park and the established Shelby County neighborhoods drops debris into valleys, which dams water and rots decking from above. Steep lots on Shades Mountain and the Oak Mountain ridges also mean access and staging cost more than the square footage suggests.
Baldwin County and the Gulf Coast. Salt air corrodes fasteners and flashing long before sun degrades the shingles, so coastal repairs are usually metal-first: pipe boots, drip edge, valley flashing and nail heads. Humidity feeds algae that holds moisture against the surface. And every few years a named storm finds whatever was already weak.
Knowing which pattern you are dealing with is most of an accurate diagnosis, and it is the reason we inspect from the attic as well as the roof.
Roof Types and Materials
Asphalt Shingles
Asphalt shingles are a popular, cost-effective roofing option known for their durability and versatility. They come in a variety of styles and colors, making them ideal for residential homes. Easy to install and maintain, they offer reliable protection against wind, rain, and sunlight.
Metal Roofing
Metal roofing offers long-lasting protection and energy efficiency. Resistant to fire, pests, and severe weather, metal roofs are available in standing seam, corrugated, and metal shingle styles. They’re low-maintenance and eco-friendly, often lasting over 50 years with proper installation and minimal upkeep.
Slate Roofing
Slate roofing provides timeless beauty and unmatched durability. Made from natural stone, slate resists fire, mold, and extreme weather. Its lifespan can exceed 100 years, making it a premium choice for historic and high-end homes. Slate adds elegance and long-term value.
Cedar Shake Roofing
Cedar shake roofing brings rustic charm and natural insulation to your home. Hand-split for texture, cedar shakes offer excellent durability, weather resistance, and energy savings. With proper maintenance, they age gracefully and develop a rich, weathered look that enhances curb appeal.
Tile Roofing
Tile roofing offers a distinctive, elegant look with superior longevity. Made from clay or concrete, tiles are fire-resistant and durable in hot climates. They help regulate indoor temperature and are available in a range of profiles and colors to suit any architectural style.
Copper Roofing
Copper roofing is a premium material known for its longevity and striking appearance. Over time, it develops a green patina that adds character. It resists corrosion, is low-maintenance, and lasts over a century, making it ideal for custom, historic, or luxury homes.
Synthetic Roofing
Synthetic roofing mimics the appearance of slate, wood, or tile while offering enhanced durability and lighter weight. Made from polymer, rubber, or composite materials, it’s impact-resistant, low-maintenance, and cost-effective. A great alternative for homeowners seeking aesthetics with long-term performance and fewer repairs.
Why Homeowners Call Us for Roof Repair
- We find the actual leak. Attic and roof, tracing the water path rather than patching where the stain is. Most callbacks we get are on repairs somebody else guessed at.
- 4.9 stars from more than 260 Google reviews and an A+ BBB rating. Accredited since 2019, Alabama Home Builders Licensure Board #30275.
- We will tell you when it is not worth repairing. And when it is. A repair that buys five years is a good repair; one that buys six months is a waste of your money.
- Photographs and a written scope. You see what we saw before you decide anything.
- Local, and here for the warranty. Offices in Alabaster and Orange Beach. See our client testimonials.
Areas We Serve in Alabama
Frequently Asked Questions
Because water travels. It enters at a breach, runs along the underside of the decking or down a rafter, and drops through at the lowest point it reaches — which can be several feet from where it got in. This is the single most common reason a patch fails: it was placed where the stain was rather than where the leak is.
It depends on what failed and how long water has been getting in. A cracked pipe boot is a small job. A valley leak that has been soaking the decking through a season is not, because the plywood has to come out too. We inspect free and give you a written number before any work starts.
Repair usually makes sense when damage is on one slope, the roof is under about 15 years old, and the decking is dry. Replacement makes more sense when damage spans multiple slopes, the roof is at the end of its rated life, shingles cannot be matched, or there are already two layers. In between it is a judgment call, which is why you want photographs rather than a verbal opinion.
Often, but not always. Shingle lines get discontinued, and colors weather over time so even the same product will not match a 12-year-old roof exactly. We will tell you before the work starts whether the repair will be visible from the street, so you can decide.
Most repairs are a few hours to a day. Repairs involving decking replacement or multiple leak sources can run to two days. Weather drives the schedule more than anything else — we will not open a roof ahead of a storm.
If the damage came from a covered event like hail or wind, usually yes. Wear and tear and deferred maintenance are not covered. Wind and hail account for nearly 45% of homeowners’ claims nationwide, so it is worth having the damage documented before assuming you are paying out of pocket.
That usually points to wind-driven rain getting under a lifted shingle or through a flashing detail that only fails at a certain angle. It is a real leak and it will get worse. Intermittent leaks are harder to trace, which is why we look at the attic side as well as the roof.
Yes, including the photographs and written scope. If we find the roof is fine, we will tell you that too.
What Our Customers Say
| 4.9 | ★★★★★ Excellent 267 Google reviews · 86 Facebook reviews |
✦ What customers say
Customers most often say Prime Roofing & Restoration makes the insurance side easy: a drone inspection shows the storm or hail damage, then the team files the claim and meets the adjuster, with Bill Spencer, Trey Knox, Eric and John Phillips named again and again. Many reviewers describe a full roof replacement finished in a single day, with project managers Solomon and David on site and a crew that covers shrubs and leaves no nails or debris behind. Facebook reviewers say the same, and many credit Bill by name for handling the claim. Homeowners around Alabaster and the Birmingham area also mention clear communication, storm repairs done on the first visit, and fair pricing.
AI-generated summary of customer reviews, updated October 19, 2026.
Oct 2026 · Google
My roof had hail and wind damage. The drone process of identifying the damage made the process so easy. I was walked…
Read more
…through the whole process of working with insurance, choosing my shingles, and getting the job done. Any questions I had were answered and explained easily for me to understand. My roof was torn off and replaced in one day. From start to finish, Prime Roofing did a great job! I would highly recommend them!
Oct 2026 · Google
My son told us about Eric (Prime Roofing ),
suggesting that we talk to him about our roof.
We called and Eric came out…
Read more
…and flew a drone, taking pictures of the roof. The storm damage was obvious when seen in the pictures. He was very knowledgeable about the roof and gutter damage.
Eric brought the roof samples by , and described the different roof colors and the quality of the product.
Solomon was the supervisor that was overseeing the job, making sure that everything was going well .
The roofers were very professional covering up shrub’s before the installation, and afterwards picking up all debris.
The new roof looks great, and we can’t say enough about Prime Roofing, Eric , and the entire crew !
Sep 2026 · Google
Prime Roofing did a great job for us. They were able to get the roof done in one day. They were very helpful in dealing…
Read more
…with the insurance company. All the staff were very nice. They did a great clean up when finished.
I would definitely recommend Prime Roofing to anyone needing roof replacement. Trey Knox was extremely helpful in…
Read more
…helping me navigate my needs after hail damage, navigating me through insurance documents and schedule my replacement. Bill Spencer kept me up to date with everything that was being done. They had it finished and cleaned up the same day.
Sep 2026 · Google
Top notch company! If your in need of a roof I highly recommend this company!
Sep 2026 · Google
They were easy to work with and had a great price.
Show more reviews
Aug 2026 · Google
The work was done quickly and they did a very good job of communicating with me. Payment was easy as well.
Great job from Prime Roofing. Came in and did a fast efficient job and cleaned up really good after the job. Bill…
Read more
…and Trey were great to work with. Would highly recommend Prime Roofing for your next home job.
Aug 2026 · Google
They were prompt and did a superior job replacing our roof. Handled all the insurance details. I am very pleased.
Aug 2026 · Google
They did a great job reroofing our home in Meadow Brook. Scheduled easily at a fair price. Took a day and a half.
Jul 2026 · Google
Prime Roofing & Restoration did a great job. They kept the area clean. They were fast and efficient. It only took one day.
If you’re considering a roof replacement, I highly recommend Prime Roofing & Restoration. Bill and the entire…
Read more
…installation team’s professionalism, quality of work, and customer service was top notch! These folks truly delivered in every way! After the job was complete, they left my property spotless!
Jul 2026 · Google
It was a great experience dealing with the Prime Roofing and Restoration team. Communication was good. They explained…
Read more
…everything clearly. The crew that came to do the work did a great job and cleaned up everything that hit the ground. A great company to have do roofing or restoration work.
Jun 2026 · Google
Very helpful and thorough
May 2026 · Google
The roof installed by Prime Roofing looks great! Love the color and design of the roof, and the crew was very…
Read more
…organized, fast, and efficient. Excellent job!
Everything about this difficult situation was great. prime handled all the insurance negotiations, fixed the roof with…
Read more
…quickly and effectively. I have recommended Prime to several people since my installation.
May 2026 · Google
Great job all around!
May 2026 · Google
We were needing a roof repair after a storm. The tech came as promised and the repair was done on the initial visit.…
Read more
…Very pleased. Highly recommend Prime!
Apr 2026 · Google
Prime Roofing did a fantastic job replacing our roof after storm damage. The whole process was quick and easy from…
Read more
…start to finish, and their team was professional and efficient. They completed the work on time and left everything clean with no mess behind. We’re very happy with the results and would definitely recommend them.
I can’t thank the team at Prime Roofing enough for helping me solve my roofing issues. They truly went above and…
Read more
…beyond. Then to top it off, my roof was completely replaced in a day and it looks beautiful!
Apr 2026 · Google
We highly recommend Prime Roofing & Restoration as they took time to explain each step in the process and helped us…
Read more
…with our insurance company to removal and replacement of our roof and leaving the site clean!
Apr 2026 · Google
Bill was great at communicating with me. The team that came to do the work was efficient and did a super job. They…
Read more
…cleaned up after all the work.
Mar 2026 · Google
Roof and gutters replaced in less than two weeks from initial call to complete. The work looks great and was…
Read more
…competitively priced for the job provided. Cleanup was excellent, shoutout to Solomon and crew.
Bill Spencer and everyone we dealt with at Prime Roofing & Restoration was professional, prompt, and a delight to work…
Read more
…with. They made the entire process smooth and simple, from initial quote to product selection. Incredible follow up. We love our new roof and highly recommend Prime Roofing!
Feb 2026 · Google
Alfonso serviced my Roof. He did an Outstanding Job!! Roof Service is already expensive and for small jobs overpriced,…
Read more
…but Alfonso made sure to include and pay attention to the Small Details. Small Details are what makes the difference in a Job done extremely well!! Afterwards, I felt like like I had excellent professional service that was well worth the price and he also finished in a timely manner! He then Cleaned up and Hauled away All Debris!! My property definitely received professional service!!
Jan 2026 · Google
John Phillips performed a free inspection finding storm damage to my roof. He met with my insurance adjuster making…
Read more
…the claim process seamless. The installation crew was fantastic. They arrived on time and worked diligently with minimal impact on my daily routine. Their clean-up was great. My new roof is beautiful! I highly recommend Prime for your roofing needs.
Dec 2025 · Google
This company was excellent. They are professionals, they explain in detail the job, they answer all questions and work…
Read more
…very fast. They do excellent work. This is one of the best experiences I have had working with a company.
Kudos to Bill Spencer and the Prime team. Bill and his team made replacing my roof a very smooth and easy process.…
Read more
…Bill was very responsive, helped me navigate the insurance piece, met with the adjuster, worked directly with me and the adjuster, performed quality work at the promised timeline, and communicated throughout to make sure they met commitments/expectations.
Dec 2025 · Google
Prime Roofing provides great customer service. Bill Spencer is very thorough throughout the whole process. 5 star company for sure!
Dec 2025 · Google
Met with Prime Roofing concerning our roof. They did a drone video and it did show that there was hail damage from a…
Read more
…storm during the spring. Then the Prime Representative got the paperwork started and was with us when the Insurance Company came for the confirm the damage. Then everything was approved and the process for the roof started. The roof was put on yesterday, yes one day, and it looks amazing. The crew did an excellent job with the clean up.
Dec 2025 · Google
Prime was great to work with. They came out and did a roof inspection with a drone fly over and took numerous pictures.…
Read more
…They helped me make an insurance claim with my company and were also present when my insurance adjuster came out for his inspection. Once we a scheduled a roof replacement the work was completed in only one day!!!! They even came out with a follow-up inspection.
I cannot say enough good things about this company! All of the guys are very knowledgeable and professional. They did…
Read more
…everything they said they would do and did a first class job! They got in and out in one day, picked up all of the mess from the old roof removal and even went over the yard twice to make sure no roofing nails were left that my dog could accidentally find and step on. I would highly recommend them! You will not be disappointed.
Dec 2025 · Google
Hassle-free, they did just about everything on the insurance side, quick service, work done within a day, not much more you could ask for.
Nov 2025 · Google
Great people and great work. They made everything easy. Couldn’t be more pleased.
Oct 2025 · Google
The folks at Prime Roofing were great to work with. They walked us through the entire process and made filing our claim…
Read more
…so much easier. I have already suggested them to many friends of mine. Hopefully, those friends do the right thing and hire Prime for their roofing needs. If not, good luck to them. They're going to need it.
We were very happy with Prime Roofing. We had wanted a synthetic tile roof and they delivered. Their attention to…
Read more
…detail and cleanup was impressive. Highly recommend.
Prime Roofing & Restoration
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Our Services
Book a Free Inspection




